Last updated: [DATE]
Contuitive runs either on your own server (self-hosted) or on a dedicated Contuitive Cloud instance that we operate for you alone. If you self-host, your documents, PowerTrails, notes and client details never reach us. If you use Contuitive Cloud, they are stored on your dedicated instance and handled only to provide the service to you. Beyond that, we only handle the data needed to manage licences, answer invitation requests and emails, and operate this website.
This website and the Contuitive software are provided by Contuitive Software, [LEGAL ENTITY NAME, REGISTERED ADDRESS, COUNTRY] ("Contuitive", "we", "us"). For any privacy question, contact assistance@contuitive.com.
Everything you store in Contuitive — documents, photos, PowerTrails, events, notes, reminders, tags, extracted data, user accounts, and the names, email addresses and phone numbers of clients you share trails with — is stored only on the server you install Contuitive on. We have no access to it.
When you use client sharing or reminders, one-time codes and reminders are sent through the email or messaging services configured on your installation. You are responsible for that data and for informing your own clients, in the same way as for any other system you run.
If you choose Contuitive Cloud, we run a dedicated instance of Contuitive for you on a virtual private server. Your content — documents, PowerTrails, notes, client details and account data — is stored on that instance, which is not shared with other customers. We act on your behalf as a data processor: we use this content only to provide, secure and support the service, and we do not access it except [WHEN: e.g. with your permission for support, or when required for security or by law].
Instances are hosted in [COUNTRY / REGION AND HOSTING PROVIDER]. [BACKUP AND ENCRYPTION PRACTICES]. You can move your data to a self-hosted installation at any time. When you end your subscription, we delete your instance and its backups within [PERIOD].
When you activate a trial or licence, or when your installation checks its licence, it sends us:
We use this only to validate licences, manage seats and hardware moves, prevent misuse, and — if you gave an email address — to contact you. It is stored on Contuitive's servers [LOCATION / HOSTING PROVIDER] and kept for [RETENTION PERIOD, e.g. as long as the licence is active plus N years]. You can unsubscribe from emails at any time.
If you request an invitation or email us, we receive the details you send — typically your name, email address, phone number, company, profession and a description of your use case. Invitation requests sent through the form on this website are stored in a spreadsheet in our Google account and forwarded to our inbox, so Google processes them on our behalf. We use them only to review your request and reply to you, and we keep them for [RETENTION PERIOD] unless you become a customer.
If you configure a cloud AI provider (such as OpenAI, Google Gemini or Anthropic Claude) in your installation, the content you send for AI processing goes directly from your server or cloud instance to that provider under your own account and their terms. With a local model through Ollama, nothing leaves your network. We are not involved in either case.
We do not sell personal data. We share it only with service providers that help us run licensing, email and this website, and when required by law.
Depending on where you live — for example under India's Digital Personal Data Protection Act, 2023 or the EU GDPR — you may have the right to access, correct or delete your personal data, to withdraw consent, and to complain to a data protection authority. To exercise these rights, email assistance@contuitive.com.
We will update this page if our practices change and show the date of the latest version at the top.